tag:blogger.com,1999:blog-3458356103471604263.post6360994573434759301..comments2023-08-17T11:34:43.427-05:00Comments on Woodside Quality Pathways: Creating a Culture of Process ImprovementRip Staufferhttp://www.blogger.com/profile/01713359984682530970noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3458356103471604263.post-63354539694290793972010-04-15T09:47:07.076-05:002010-04-15T09:47:07.076-05:00To add a bit of spice to the 'stew', there...To add a bit of spice to the 'stew', there are seven major categories around which measurements can be built: client or community satisfaction; Accuracy of services; timeliness; responsiveness or speed; safety of the environment; associated revenue or profitability, cost of services, etc.<br /><br />The point is that each major area should be analyzed to determine which outcome indices are appropriate. This will largely depend upon the purpose or objectives of the function being performed.Frank Voehlnoreply@blogger.comtag:blogger.com,1999:blog-3458356103471604263.post-55426988527165628472010-03-25T12:33:22.039-05:002010-03-25T12:33:22.039-05:00Very good post Rip! Alot of these things we have ...Very good post Rip! Alot of these things we have started or are in the process of starting.Kellynoreply@blogger.com